Resources

FAQ

Frequently Asked Questions

We implement both GaAs & GaN devices into IBUCs, selecting the optimal technology for size, performance, & cost. In general, GaAs amplifiers are more linear with advantages in multiple carrier operations. GaN amplifiers enable reduced package size & lower power consumption. For an in-depth treatment of the subject, please see our white paper Gallium Nitride Amplifiers in Context.

All you need is an Internet browser to access the IBUC M&C web pages. From there you can view alarms, sensor conditions, view trends, and configure settings. Detailed instructions are found in section five of the IBUC product manual.

IBUCs can be customized to available configurations such as AC/DC input and internal reference according to your order. For a large program requiring custom specifications, please get in touch with Terrasat Sales.

Firmware updates are available on the website here. If you would like to receive notifications of firmware updates, we make frequent announcements on social media & add our firmware update notifications to our newsletter to stay connected.

There are multiple ways to reach our tech support team. You can find all the available options on our website here.

All order processing questions can be addressed to our sales coordination team will receive a response within 1-2 business days. You can contact them here at Sales@TerrasatInc.com.

Terrasat sales are connected through systems integration & distribution partners. Please contact your regional salesperson here for more information.

Our integration partners provide complete terminal & network solutions while we concentrate on IBUC engineering & manufacturing. Please contact your regional salesperson here for more information.

Please provide your unit’s model number, serial number, & description of the problem.